Terms and Conditions
Last updated: December 26, 2023
1. Interpretation and Definition
1. 1. Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural
1. 2. Definition
For the purposes of these Terms and Conditions:
- “Application” means the software program provided by the Company downloaded or accessed by You on any electronic device, named Viisa.
- “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Acknowledgment
2.1. These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
2.2. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
2.3. By accessing or using the Application, you agree to be bound by these Terms and Conditions.
2.4. This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record does not require any physical or digital signatures.
2.5. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
2.6. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company.
2.7. You acknowledge the grant or refusal of a visa is at the sole discretion of the Embassy and Viisa is neither involved in the process nor is liable or responsible in any manner whatsoever for any delay in processing or grant or rejection of the visa application of any applicant by the Embassy.
3. Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
4. Your Information
4.1. In order to avail the Services provided by the Company, you will be required to register on the Application/web portal. You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email , Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
4.2. You represent and warrant that:
- You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any application.
- The information You supply to us is true, correct, complete, and not misleading.
- You shall revert to the communications sent by Viisa within 24 hours of the receipt and any failure to do so shall entitle Viisa to cancel your application.
4.3. By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Application.
5. Order Cancellation and Refunds
5.1. We reserve the right to refuse or cancel Your Application at any time for certain reasons including but not limited to errors in your application or unforeseen circumstances.
5.2. We have a strict NO REFUND policy. Viisa will not refund the Government Visa fees or the ViisaService fees for any reason whatsoever.
6. Availability, Errors, and Inaccuracies
We are constantly updating our offerings of services on the Service. The services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.
7. Payments
All Goods purchased/applications processed are subject to a one-time payment. Payment can be made through various payment methods we have available.
8. User Accounts
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
9. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Viisa and its licensors.
10. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Viisa.
11. Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
12. Limitation of Liability
In no event shall Viisa or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of the use of the Service or goods acquired through the Service.
13. "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
15. Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at
Legal Entity – Urban Ventures
Address – 5th Floor, Ward No. 42, Holding No. 38/80, Space Town, 2 And Half Mile, SevokeRoad, Siliguri, Jalpaiguri, West Bengal, 734001
Mobile – 9800240007
Email – apply@viisa.in
